Call Center Manager
Full Time - Tel Aviv Office
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Yael Adventures is one of Birthright’s top trip organizers. We strive to offer Israel's most inspiring selection of Birthright tours. We pride ourselves on taking care of our participants from pre-registering to post-trip by building a community and a family.
Job Overview
The Sales Manager will oversee our sales rep team and lead them in moving leads through the sales funnel from lead generation to payment. With the goal of confirming as many paid participants as possible to join our Birthright-Israel trips. This position entails hiring, training, and managing the call center team as well as creating reach out and call center work plans. This position works closely with our Administration and Marketing teams on goal setting and reporting.
Requirements:
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1-3 years of prior Sales/Recruitment experience – a must
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Familiarity with CRM databases - advantage
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Experience in leading a team
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Fast, efficient, and works well under pressure
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Strong skills in leadership, organization, motivation, analysis and accountability.
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Familiarity with Birthright Israel recruitment process – big advantage.
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Native level English Speaker
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Working on evenings / nights (US hours)
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This is a full time position located in our Tel Aviv office.​
**Email CV with the subject "Call Center Manager Application" to madison@goyael.com
**Only relevant applicants will be contacted